Difference between revisions of "Troubleshooting"

From MOD Wiki
Jump to navigation Jump to search
Line 1: Line 1:
== Windows doesn’t recognize MOD as you plug it ==
+
Under some certain Windows systems, it won't recognize the MOD as a network device or fails to find the correct driver.
  
=== Windows 7 or Windows 10 64-bit ===
+
Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip
  
'''1.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
+
Below follows a tutorial on how to install it.<br/>
<br clear=all>
+
If your system reports the driver as missing, make windows look for drivers and skip to step 5.
[[File:Win7-usb-1.png]]
 
 
 
 
 
'''2.''' Click 'Let me pick from a list of devices in my computer'
 
<br clear=all>
 
[[File:Win7-usb-2.png]]
 
 
 
 
 
'''3.''' Select 'Network Adapters' and press 'Next'
 
<br clear=all>
 
[[File:Win7-usb-3.png]]
 
 
 
 
 
'''4.''' Select 'Microsoft Corporation'
 
<br clear=all>
 
[[File:Win7-usb-4.png]]
 
 
 
 
 
'''5.''' Select 'Remote NDIS Compatible device' and press 'Next'
 
<br clear=all>
 
[[File:Win7-usb-5.png]]
 
 
 
 
 
=== Windows 10 (32-bit) ===
 
 
 
When using the 32bit version of Windows 10 'Microsoft Corporation' does not appear as an option when browsing for drivers.<br>
 
In this case we need to download and install a custom driver.
 
  
'''1.''' Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents
 
<br>
 
  
'''2.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
+
'''1.''' Press the windows key and 'R' at the same time, to get the 'Run' dialog. Type "devmgmt.msc" and press enter.
 
<br clear=all>
 
<br clear=all>
[[File:Win10-usb-1.png]]
+
[[File:connection-win-1.png]]
  
  
'''3.''' Click 'Let me pick from a list of devices in my computer'
+
'''2.''' Find the MOD Duo device. It either appears as 'Duo Ethernet' under 'Unknown devices' or as a USB Serial device.<br>
 +
If you have 'Duo Ethernet' as unknown device, skip to step 4.<br>
 +
If not, expand the 'Ports (COM & LPT)' category and select 'USB Serial Device'.
 
<br clear=all>
 
<br clear=all>
[[File:Win10-usb-2.png]]
+
[[File:connection-win-2.png]]
  
  
'''4.''' Click the 'Have Disk...' button
+
'''3.''' Double click the 'USB Serial Device', and navigate to the 'Details' tab on the new window that appears.<br>
 +
Change the 'Property' combo-box
 
<br clear=all>
 
<br clear=all>
[[File:Win10-usb-3.png]]
+
[[File:connection-win-3.png]]
  
  
'''5.''' Click the 'Browse' button
+
'''4.''' TODO
 
<br clear=all>
 
<br clear=all>
[[File:Win10-usb-4.png]]
+
[[File:connection-win-4.png]]
  
  
'''6.''' Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
+
'''5.''' TODO
 
<br clear=all>
 
<br clear=all>
[[File:Win10-usb-5.png]]
+
[[File:connection-win-5.png]]
 
 
 
 
'''7.''' Click 'OK'
 
<br clear=all>
 
[[File:Win10-usb-6.png]]
 
 
 
 
 
'''8.''' You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
 
<br clear=all>
 
[[File:Win10-usb-7.png]]
 
 
 
 
 
== Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards ==
 
 
 
Open noscript preferences, then go to the advanced tab, then 'ABE'.
 
The system ruleset should look like this:
 
<source>
 
# Prevent Internet sites from requesting LAN resources.
 
Site LOCAL
 
Accept from LOCAL
 
Accept from http://integrate.moddevices.com/
 
Deny
 
</source>
 
 
 
Note the new 'Accept from ...' rule.
 
This makes noscript accept requests from cloud pedalboards into the local network.
 

Revision as of 11:49, 22 September 2016

Under some certain Windows systems, it won't recognize the MOD as a network device or fails to find the correct driver.

Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip

Below follows a tutorial on how to install it.
If your system reports the driver as missing, make windows look for drivers and skip to step 5.


1. Press the windows key and 'R' at the same time, to get the 'Run' dialog. Type "devmgmt.msc" and press enter.
Connection-win-1.png


2. Find the MOD Duo device. It either appears as 'Duo Ethernet' under 'Unknown devices' or as a USB Serial device.
If you have 'Duo Ethernet' as unknown device, skip to step 4.
If not, expand the 'Ports (COM & LPT)' category and select 'USB Serial Device'.
Connection-win-2.png


3. Double click the 'USB Serial Device', and navigate to the 'Details' tab on the new window that appears.
Change the 'Property' combo-box
Connection-win-3.png


4. TODO
Connection-win-4.png


5. TODO
Connection-win-5.png