Difference between revisions of "Troubleshooting"

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Revision as of 16:18, 19 August 2016

Windows doesn’t recognize MOD as you plug it

Windows 7 or Windows 10 64-bit

1. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
Win7-usb-1.png


2. Click 'Let me pick from a list of devices in my computer'
Win7-usb-2.png


3. Select 'Network Adapters' and press 'Next'
Win7-usb-3.png


4. Select 'Microsoft Corporation'
Win7-usb-4.png


5. Select 'Remote NDIS Compatible device' and press 'Next'
Win7-usb-5.png


Windows 10 (32-bit)

When using the 32bit version of Windows 10 'Microsoft Corporation' does not appear as an option when browsing for drivers.
In this case we need to download and install a custom driver.

1. Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents

2. Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
Win10-usb-1.png


3. Click 'Let me pick from a list of devices in my computer'
Win10-usb-2.png


4. Click the 'Have Disk...' button
Win10-usb-3.png


5. Click the 'Browse' button
Win10-usb-4.png


6. Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
Win10-usb-5.png


7. Click 'OK'
Win10-usb-6.png


8. You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
Win10-usb-7.png


Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards

Open noscript preferences, then go to the advanced tab, then 'ABE'. The system ruleset should look like this:

# Prevent Internet sites from requesting LAN resources.
Site LOCAL
Accept from LOCAL
Accept from http://integrate.moddevices.com/
Deny

Note the new 'Accept from ...' rule. This makes noscript accept requests from cloud pedalboards into the local network.