Difference between revisions of "Troubleshooting"

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== Windows doesn’t recognize MOD as you plug it ==
 
== Windows doesn’t recognize MOD as you plug it ==
  
=== Windows 7 or Windows 10 64-bit ===
+
Certain Windows systems don't recognize the MOD as a network device or fail to find the correct driver.<br/>
 +
Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip
  
'''1.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
+
For more information see [[Troubleshooting_Windows_Connection]].
<br clear=all>
 
[[File:Win7-usb-1.png]]
 
  
 +
== MOD does not boot, stuck on 'MOD Duo' screen ==
  
'''2.''' Click 'Pick from a list of devices in my computer'
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If the Duo becomes unbootable for some reason, we need to reinstall the OS inside.<br/>
<br clear=all>
+
We can boot the Duo in recovery mode for safe reinstall, boot over USB if recovery partition is broken, or perform a full factory reset (which will erase all your data).
[[File:Win7-usb-2.png]]
 
  
 +
For more information see [[Troubleshooting_Reinstall]].
  
'''3.''' Select 'Network Adapters' and press 'Next'
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Note that the MOD Duo is not software brickable, you can always reinstall its OS.
<br clear=all>
 
[[File:Win7-usb-3.png]]
 
 
 
 
 
'''4.''' Select 'Microsoft Corporation'
 
<br clear=all>
 
[[File:Win7-usb-4.png]]
 
 
 
 
 
'''5.''' Select 'Remote NDIS Compatible device' and press 'Next'
 
<br clear=all>
 
[[File:Win7-usb-5.png]]
 
 
 
 
 
=== Windows 10 (32-bit) ===
 
 
 
When using the 32bit version of Windows 10 'Microsoft Corporation' does not appear as an option when browsing for drivers.<br>
 
In this case we need to download and install a custom driver.
 
 
 
'''1.''' Download http://web1.moddevices.com/shared/mod-duo-ethernet.zip, and extract the contents
 
<br>
 
 
 
 
 
'''2.''' Make Windows look for drivers, and when given the option select "Browse my computer for driver software"
 
<br clear=all>
 
[[File:Win10-usb-1.png]]
 
 
 
 
 
'''3.''' Click 'Pick from a list of devices in my computer'
 
<br clear=all>
 
[[File:Win10-usb-2.png]]
 
 
 
 
 
'''4.''' Click the 'Have Disk...' button
 
<br clear=all>
 
[[File:Win10-usb-3.png]]
 
 
 
 
 
'''5.''' Click the 'Browse' button
 
<br clear=all>
 
[[File:Win10-usb-4.png]]
 
 
 
 
 
'''6.''' Navigate to where you extracted the file you downloaded before, and make it open the 'mod-duo-ethernet' file
 
<br clear=all>
 
[[File:Win10-usb-5.png]]
 
 
 
 
 
'''7.''' Click 'OK'
 
<br clear=all>
 
[[File:Win10-usb-6.png]]
 
 
 
 
 
'''8.''' You should now see 'MOD Duo Ethernet' listed. Select it and press 'Next'
 
<br clear=all>
 
[[File:Win10-usb-7.png]]
 
 
 
  
 
== Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards ==
 
== Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards ==
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Open noscript preferences, then go to the advanced tab, then 'ABE'.
 
Open noscript preferences, then go to the advanced tab, then 'ABE'.
 
The system ruleset should look like this:
 
The system ruleset should look like this:
<source>
+
<pre>
 
# Prevent Internet sites from requesting LAN resources.
 
# Prevent Internet sites from requesting LAN resources.
 
Site LOCAL
 
Site LOCAL
Line 82: Line 25:
 
Accept from http://integrate.moddevices.com/
 
Accept from http://integrate.moddevices.com/
 
Deny
 
Deny
</source>
+
</pre>
  
 
Note the new 'Accept from ...' rule.
 
Note the new 'Accept from ...' rule.
 
This makes noscript accept requests from cloud pedalboards into the local network.
 
This makes noscript accept requests from cloud pedalboards into the local network.

Revision as of 09:43, 27 March 2017

Windows doesn’t recognize MOD as you plug it

Certain Windows systems don't recognize the MOD as a network device or fail to find the correct driver.
Use this driver for such cases: http://web1.moddevices.com/shared/mod-duo-rndis.zip

For more information see Troubleshooting_Windows_Connection.

MOD does not boot, stuck on 'MOD Duo' screen

If the Duo becomes unbootable for some reason, we need to reinstall the OS inside.
We can boot the Duo in recovery mode for safe reinstall, boot over USB if recovery partition is broken, or perform a full factory reset (which will erase all your data).

For more information see Troubleshooting_Reinstall.

Note that the MOD Duo is not software brickable, you can always reinstall its OS.

Using Firefox and 'noscript' add-on prevents loading of cloud pedalboards

Open noscript preferences, then go to the advanced tab, then 'ABE'. The system ruleset should look like this:

# Prevent Internet sites from requesting LAN resources.
Site LOCAL
Accept from LOCAL
Accept from http://integrate.moddevices.com/
Deny

Note the new 'Accept from ...' rule. This makes noscript accept requests from cloud pedalboards into the local network.